We envision a society in which all Asian Americans and Pacific Islanders age with dignity and well-being

Our Core Values

Teamwork and Collaboration

A commitment to common goals based on open and honest communication while showing concern, support, and encouragement for one another. This includes working together to resolve conflict and lend a hand to whomever or wherever help is needed.

Advocacy

Identifying, fully considering, and appropriately advancing NAPCA’s mission to preserve and promote the dignity, well-being, and quality of life of AAPIs and other diverse populations as they age.

Diversity

Commitment to building an environment comprised of a variety of different cultures, backgrounds, experiences, perspectives, values, and beliefs. NAPCA celebrates this diversity to foster creativity and innovation, and maximize individual potential.

Empowerment

Supports a culture and environment of enabling individual development and independence through the advancement of skills, authority, opportunity, and motivation.

Commitment to Excellence

Striving for the highest quality in the delivery of our programs, services, and products. This means being accountable for our actions, delivering on commitments, thinking creatively, and improving continuously.

Embracing Employee Culture…

…showcasing that we enjoy working hard and playing hard!

Our History

With over 38 years of working on behalf of AAPI older adults, NAPCA is more committed than ever to promoting their dignity, well-being, and quality of life.

What motivates us? Respect. Honor. Love.

We want to ensure that AAPI elders have the programs and services they need wherever they live in the U.S. That’s why we’re building the capacity of mainstream service providers to be culturally competent and linguistically appropriate. And that’s why we’re adamant that the input of our older adults are taken into account in all decisions that affect them.

There are over 50 AAPI ethnicities that speak over 100 languages. As diverse as we are as AAPIs, the common thread that ties us together is our families. Our parents, and grandparents before them, have instilled the value of family above all things, and that’s what makes our AAPI elders so special.

Over the generations, AAPI families who have immigrated to the U.S. have given us gifts from their host cultures, including language, cuisines, arts, religion, talents, customs, music, and courtesies. As a result, our lives are richer because of the elders who have come before us.

Our Timeline

1976 – Research grant from the Administration on Aging

The grant funded creation of the National Pacific/Asian Elderly Research Project (NP/AERP). The Project, based in Los Angeles, engaged in research to help in the development of new “service delivery models” for AAPI elderly, gathering empirical data in Seattle, Los Angeles and San Francisco.

1979 - NAPCA is started

The Pacific Asian Coalition, a national AAPI advocacy group, sponsored a proposal to the Administration on Aging to create a permanent national resource center as a successor to NP/AERP. The Administration provided funding for a “Pacific/Asian Elderly Resource Center Development Project” in Chicago, New York, Honolulu, and San Francisco to bridge the gap between AAPI elderly and the services to which they were entitled. On November 1, 1979, NAPCA was born.

1989 - NAPCA adds direct training and employment services for AAPI seniors

Nothing did more to boost the visibility and impact of NAPCA than its establishment as a provider of direct training and employment services for AAPI seniors. In July of 1989, NAPCA started to administer Title V of the Older Americans Act, also known as the Senior Community Services Employment Program (SCSEP). NAPCA SCSEP targets limited- and non-English speaking seniors 55 and older, helping them get on-the-job training in nonprofit organizations and government agencies and find permanent jobs.

2004 - NAPCA creates a National Multilingual Helpline

NAPCA created a National Multilingual Helpline where limited-English-speaking seniors can call to get help about Medicare, low-income subsidies, and other federal benefits. The multilingual Helpline is staffed by counselors fluent in Vietnamese, Korean, Mandarin and Cantonese.

2016 – New strategic direction

In November of 2016, the Board of Directors ratified new strategic goals around national leadership, advocacy, expertise, accurate information and data, and strengthening the organization.

2017 - Today

Today, NAPCA is creating the possibility that AAPI older adults live a life of dignity and well-being.

Our Achievements

Chronic Disease Self-Management

Implemented the Stanford Chronic Disease Self-Management Program in AAPI older adult communities.

Brain Health Messaging Project
Tested culturally appropriate messages to improve early identification of dementia by engaging adult children and their families.
Preventing Medicare Fraud

Disseminated information about Medicare fraud and assisted AAPI elders in resolving billing errors.

Community Based Capacity Building Initiative
Developed community action plans for the unique social and health service needs of AAPI elders.
Medicare Part D Enrollment Assistance

Assisted AAPI elders with reviewing prescription drug plans and enrolling them in new plans during the Medicare Part D Open Enrollment period.

"Healthy Eating, Healthy Aging" Nutrition Intervention
Promoted heart health through nutrition education in a culturally competent and linguistically appropriate manner among AAPI older adults.
“Ask NAPCA” Columns
Addressed AAPI elders’ benefits eligibility issues in Chinese, Korean, and Vietnamese language newspapers across the United States.
Dual Eligible Video Project
Promoted Medicare savings programs for low-income AAPI elders, focusing on immigrant applicants.

I liked the phone calls because it made me gain interest and keep track of monitoring my blood pressure.

H.L.CCC Participant

I'm thankful for the health educational resources you have provided. I have learned
how to maintain more balanced diets and the amount of sodium to consume. We wish
you can come back with more topics on other health like how to improve cognition and
health prevention etc.

A.T.Healthy Eating, Healthy Aging Participant

I called the Helpline to help me enroll in a Medicare Part D prescription drug plan. After reviewing my current plan and medications, which cost over $7,450 per year, NAPCA staff helped me enroll in a new Part D plan that would cost $1,200 per year, saving me $6,250.

W.K.Multilingual Helpline Caller

This class has taught me a lot about my chronic disease, diabetes, and not being healthy. This class has changed my way of eating and now I eat healthy foods, such as salads and vegetables, and I have reduced cooking in oil. I want to be healthy and not have diabetes. After taking this class, I am more confident and making the right choices.

N.C.CDSMP Participant

Board of Directors

David B. Cohen – Chair
Yvonne L. Tatsuno – Vice-Chair
Deborah F. Ching – Secretary
Patricia F. Saiki – Chair Emeritus
Cao K. O – Treasurer
Anna Eriko Crosslin
John Quoc Duong
Gie Kim
Matt Shiraki
Pablo J. Wong
Benjamin H. Wu
Sylvia Yuen
Bernarda Wong

David B. Cohen

Chair

Yvonne L. Tatsuno

Vice-Chair

Deborah F. Ching

Secretary

Patricia F. Saiki

Chair Emeritus

Cao K. O

Treasurer

Anna Eriko Crosslin

John Quoc Duong

Gie Kim

Matt Shiraki

Pablo J. Wong

Benjamin H. Wu

Sylvia Yuen

Bernarda Wong

Meet Our Team

Meet our team of mission-driven professionals who share a commitment to improve the quality of life of AAPI older adults and their families.

Wesley Lum

President and CEO

A longtime advocate for older adults and their families, Wes Lum is the President and CEO of NAPCA. Prior to his appointment to NAPCA, Dr. Lum has held positions as the Director of the Hawaii Executive Office on Aging, Assistant Professor at the University of Hawaii (UH) School of Social Work, Specialist at the UH Center on Aging, and Director of Government Affairs at the Chamber of Commerce of Hawaii. Dr. Lum has a PhD and MA in Sociology, and a MPH from UH-Manoa. Dr. Lum was named as one of Next Avenue’s Top 50 Influencers in Aging for 2017.

David Barnes

Interim Chief Operations Officer

Experienced professional who draws on over 20 years of experience working in a variety of industries from start-ups on through the Fortune 100. David started his career as a Naval Officer and went on to earn his Master’s in Business Administration at the University of Washington prior to starting his career in Consulting. David has experience in a variety of leadership positions ranging from Chief Operations Officer, General Manager, and Director of Product Strategy & Development.

Tina Masuda-Draughon

Chief Financial Officer

Tina Masuda-Draughon brings a wealth of knowledge and experience in finance, specifically in government and the non-profit arena. She received her Bachelor of Science in Accounting from City College and Masters in Finance from City University. A Seattle native and third generation Japanese American, Tina’s passion is serving the greater Asian community locally and nationally, especially increasing our understanding of aging and assistance to AAPI communities.

Liston Broughton

Human Resources and Compliance

Liston brings comprehensive human resources expertise to NAPCA, such as experience in multiple state jurisdictions in both non-profit and for-profit industries, including healthcare, education, and manufacturing. Liston leverages human capital management solutions, including strategic planning, human resource policy and procedure development, organizational development, compliance oversight, and legal compliance, to align human resources with NAPCA’s strategic direction. Liston has a Bachelor’s Degree in Human Resources Management and Personnel Industrial Relations, and Master’s Degree in Human Resources and Organizational Development.

Eun Jeong Lee

SCSEP National Director

Dr. Eun Jeong Lee has worked to serve disadvantaged people for more than 25 years in multiple fields, including elders, women, children, the disabled, and the victims of domestic violence in Korea and the U.S. Dr. Lee collaborates with academic institutions to conduct research studies about financial well-being, elder mistreatment, caregiver, and heart health in AAPI communities. Dr. Lee holds a BA in Journalism and Mass Communication and MPA in Social Work Policy from Hanyang University in Korea, and a PhD in Social Welfare from Yeshiva University in New York.

Heather Chun

Director of Technical Assistance

Heather is the Director of Technical Assistance at NAPCA. Prior to NAPCA, she held positions at the University of Hawaii’s (UH) Center on Aging and the Hawaii Department of Health, Executive Office on Aging. Heather’s experience in aging policy, program development, evaluation, and advocacy have focused on areas related to caregiving, elder abuse, dementia, long-term services and supports, community planning, and volunteerism. Heather earned a Bachelor of Science in Psychology from the State University of New York, College at Brockport and a Masters of Social Work from UH-Manoa.

Support Staff

Alejandro Corona – SCSEP Project Staff, Los Angeles
Alice Teng – Payroll Supervisor
Angela Moreno – Payroll Specialist
Annie Feng – SCSEP National Coordinator
Catalina Deltette – SCSEP Project Staff, Los Angeles
Catherina Kim – Korean Helpline Staff
Catherine Lei-Che – Senior Helpline Representative
Cindy Yu – Accounting Assistant
David Pan – Vietnamese Helpline Staff
Eric Nguyen – SCSEP Program Assistant
Harris Lee – SCSEP Project Director, Chicago
Li Zhao – Accountant
Ling Wang – SEE Project Director, Washington DC

Lois Kohashi-Sinclair – ACES National Director and SEE Project Director, Seattle
Megan Tsukano – Human Resources Administrative Assistant
Michelle Kuo – SEE Project Director, Chicago
Miriam Suen – SCSEP Senior Project Director, Los Angeles
Philip Lee – SCSEP Project Director, Seattle
Prepedigma “Cora” McDonnell – Program Assistant
Rita Lei – Chinese Helpline Staff
Stella Kim – SCSEP Project Coordinator, Los Angeles
Susan Collado – Cash Accountant
Tom Tran – SCSEP Compliance Manager
Tyrell Ma’ae – Executive Assistant
Young Ko – Korean Helpline Staff

Career Opportunities

In recognition of NAPCA's principles, values, vision, and mission, the Office of Human Resources supports NAPCA's operations in meeting its goals through our most valuable resource - our employees. This is accomplished by developing, implementing, and supporting programs and processes that add value to NAPCA and its employees, leading to improved employee welfare, consistency, professional development, retention, and respect while being committed to NAPCA’s core values: Teamwork/Collaboration, Advocacy, Diversity, Empowerment, and Commitment to Excellence.

Currently, there are no open positions.